THE ROLE OF PSYCHOLOGICAL TRAINING AND PSYCHOEMOTIONAL SUPPORT IN IMPROVING THE QUALITY OF NURSING WORK
DOI:
https://doi.org/10.11603/2411-1597.2025.1.15231Keywords:
nurse, psychological training, stress, psychoemotional support, quality of workAbstract
Introduction. Among all categories of health care workers, nurses working in surgical departments face higher levels of stress associated with the nature of their work: stress factors include long shifts, high levels of responsibility, working under constant pressure, and the need for prompt decision-making. The chronic stress experienced by nurses may lead to emotional burnout, reduced quality of patient services and development of psychosomatic conditions.
The aim of the study – to analyse educational programs on psychological training of nurses and determine their efficacy.
The main part. Fifty (50) nurses working in the surgical department of a large city hospital participated in the practical part of this study. All participants gave their consent to take part in the study. Different methods were analyzed, which are used in educational programs of nurses participated in investigation and compare their efficacy. Efficacy evaluation of implemented programs is a key stage that allows determining their impact on employees and the organization as a whole. Evaluation methods may include the following: employee surveys; performance indicators analysis; stress level assessment; focus groups. Examples of successful practices: health care organizations with mentoring programs in place; groups for support under conditions of stress; mindfulness programs.
Conclusions. Implementing workplace psychological support programs is an important step toward improving working conditions for nursing personnel. These programs help reduce stress levels, increase job satisfaction, and improve the quality of care. Understanding employee needs, using diverse implementation methods, and regular effectiveness evaluation are key factors in successful implementation. Investments in psychological support not only contribute to employee well-being but also positively impact the entire team and patients.
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