VALIDATION OF AN INNOVATIVE COMMUNICATION TOOL FOR IMPROVING COMPLIANCE IN REHABILITATION MEDICINE
DOI:
https://doi.org/10.11603/1811-2471.2025.v.i4.15774Keywords:
communication, rehabilitation, compliance, empathy, physical and rehabilitation medicine, validationAbstract
SUMMARY. Communication in healthcare is not only an exchange of information, but also a tool for influencing patient motivation, participation and compliance. Effective, empathetic and structured interaction has been proven to improve treatment outcomes, especially in physical and rehabilitation medicine. In Ukraine, there are no mnemonic models that would integrate verbal and non-verbal communication strategies in rehabilitation practice. Therefore, the authors created an innovative communication key “(KPD)² + ENZiM”, which combines management, instruction, demonstration with support, facial expressions and involvement.
The aim – to conduct external (face validity) and content (content validity) validation of the communication key “(KPD)² + ENZiM” to assess its comprehensibility, importance and compliance with the goal of increasing compliance.
Material and Methods. The “(KPD)² + ENZiM” model covers six keys of communication – command, comment, simple phrases, repeat, demonstrate, touch – and an empathetic component (empathy, appropriate attitude, involvement, facial expressions). For face validity, 26 respondents (teachers, doctors, physical therapists, nurses, students) were involved. The importance of the items was assessed using a 5-point Likert scale with the calculation of the Item Impact Score (IIS). For content validity, 10 clinical communication experts assessed specificity, relevance to the purpose, and clarity on scales of 3–4 points. The Content Validity Ratio (CVR) and Content Validity Index (CVI) were calculated.
Results. All key elements showed high IIS (4.77–4.92), CVR (0.78–1.0) and CVI (0.9–1.0) scores, indicating their significance and comprehensibility.
Conclusions. Validation confirmed the reliability and content relevance of the “(KPD)² + ENZiM” model as an effective tool for increasing compliance in rehabilitation medicine.
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